AMFI-registered Mutual Fund Distributor, ARN - 33947

vijay.s.kalra@gmail.com
+91 9980155906
Loan Against Mutual Funds
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Loan Against Mutual Funds
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Investor Charter

Investor Charter

Rights of Investors

As an investor, you have the right to:

  • Receive accurate and complete information about financial products before investing
  • Know the commission earned by the distributor on your investments
  • Receive transaction confirmations, account statements, and portfolio reports
  • Have access to grievance redressal mechanisms
  • Have your complaints acknowledged and addressed in a timely manner
  • Escalate unresolved complaints through SEBI SCORES (https://scores.sebi.gov.in/) or SMART ODR (https://smartodr.in)
  • Access personal data and exercise applicable rights under relevant data protection laws
  • Be treated in a fair and transparent manner

Obligations of Investors

As an investor, you are expected to:

  • Provide accurate and complete information during onboarding and KYC
  • Read all relevant product and scheme-related documents carefully before investing
  • Keep personal and contact details updated
  • Complete KYC formalities as required
  • Maintain records of investment documents and communications
  • Understand that investments are subject to market risks

Service Standards

New Horizon Capital endeavours to:

  • Process transactions as per timelines prescribed by product providers and platforms
  • Acknowledge and address investor queries and complaints in a timely manner
  • Maintain confidentiality of investor data in accordance with applicable laws
  • Disclose commissions earned on investor transactions
  • Ensure that no returns are guaranteed or assured

Do's and Don'ts

Do’s:

  • Read scheme and product documents carefully before investing
  • Verify distributor details on the AMFI website (www.amfiindia.com)
  • Complete KYC formalities
  • Review investments periodically
  • Report discrepancies promptly

Don’ts:

  • Do not invest based on unverified information or rumours
  • Do not sign blank forms or issue blank cheques
  • Do not invest in products without understanding associated risks
  • Do not ignore risk profiling requirements
  • Do not expect assured returns from market-linked investments